I don’t know if it’s a matter of getting older, but my perspective on modern stuff continues to warp to the point that I am starting to despise all new consumer products. A trip to Best Buy still gets me a little excited about all the shiny new gear, but at the same time I have a mental reservation because I know that most of that cool stuff will fail far too soon, or be technologically obsoleted in just a few years.
My Vizio television doesn’t just turn on; it has to “boot up.” Periodically it tells me to wait because it’s downloading a software update. Sometimes it “crashes” like a computer, spontaneously shutting down and re-booting. My Sony Blu-Ray player will hang occasionally if it is connected to the wrong type of wifi network, even though I don’t actually use the wifi features.
I’m lucky to get three years out of a cell phone before it goes wonky or the battery ceases to hold a charge. Microwave ovens: maybe 4-5 years before they cook themselves. By adding electronic control panels, manufacturers have even managed to make it likely that a traditional oven or a washing machine will need a $200 repair after a few years.
All of this technology has a short life span, and we just accept it as part of the rapid pace of consumerism. We aren’t really buying tech anymore, effectively we just rent it by virtue of our expectation that it won’t last. Thinking that any technological device we buy today could be handed down to the kids as an heirloom is a laughable prospect, even with high-end kitchen appliances. Instead, we are encouraged to buy extended warranties to perhaps eke out another year or two before the device heads for a landfill.
The idea that once upon a time you could buy an electric appliance and use it for decades is probably bewildering to most people born after the era of Compact Disc. Why wouldn’t you want to toss that old dinged-up thing after a few years, and buy the latest version with new programmable features, for a cheap price?
Ah, but what they don’t know is the heartening feeling of a trusted old tool, whether in the garage workshop or the kitchen. Eleanor’s Sunbeam Mixmaster Model 9 is a great example. Originally owned by her father, she has owned it and used it as long as I’ve known her. That wonderful old machine just keeps going and going, because the Mixmasters were made in an age when you had to build a product that lasted, if you were going to convince people to spend money on it.
What a strange philosophy in today’s world, eh? Mercedes-Benz used to be that way—I remember the parents of childhood friends who bought a Mercedes at considerable cost back in the 1970s and justified it because the car would last longer than what was coming out of Detroit at that time. It did too, until the Vermont road salt finally consumed it. Now people buy premium cars for reasons other than longevity, because hanging on to a car implies you can’t afford a new one. Many buyers ditch the car at the end of their lease, so the manufacturers have less incentive to build a car that lasts longer than the average car payment.
A few months ago Eleanor’s Mixmaster seemed to be running a little warm. After 67 years of use, it had a right to, I suppose. We were concerned that the motor might burn out, so I suggested she switch to the other vintage Mixmaster I bought back in 2013, while I disassembled the Model 9 and refurbished it.
As part of this, I offered to completely clean up and repaint every component of the Mixmaster. I would even source replacement decals, so the finished project would look like a brand new 1948 appliance. But Eleanor didn’t want me to go any further than cleaning up the dried bits of dough that were stuck to it, and I immediately understood why. A “new” Mixmaster wouldn’t look like the trusted old family friend she’s known for decades. Losing the patina would be like erasing memories. The value of the Mixmaster wasn’t how good it looked after all these years, it was how worn it looked.
Now, I could probably find another Model 9 out there in good working condition for fifty or sixty dollars. They aren’t particularly rare, and they don’t have a ton of market value. But this was the one her father touched, and which they used together, and that provenance gave it sentimental value. Sentimental value trumps market value every time.
Some parts for the old Mixmasters aren’t available anymore, so I bought a working donor for parts. I bought a new power cord, and found a guy who sold the old service manuals so I bought one of those too. Then I took the Model 9 apart, ran out of time, and put all the parts in a box. Eleanor’s Mixmaster sat there for months, disassembled, until last week when I finally had time to tackle it.
The service manual was a strange thrill all by itself. Typewritten pages, only two sketches, and meticulous instructions on how to diagnose, repair, lubricate, and adjust every little mechanical component. I could imagine some engineers in a post WWII office, writing and revising the manual in longhand before finally handing it over to the secretarial pool to be typed up and proofread. You just don’t see manuals like that anymore for most products, because they’re not worth fixing.
The interior of a vintage Mixmaster is a brilliant bit of design, almost like a watch, with dozens of carefully crafted bits that work together in mechanical harmony. Part of my motivation for taking on this project was to learn; inside the Mixmaster are spinning governors with breaker points, a resistor and capacitor, calibrated springs, carbon brushes, and gears—none of which I understood before I removed the first screw. I was fascinated to delve into the world of 1940s engineering and see how it was done before integrated circuits and microprocessors took over.
What really impressed me was the incredible durability of the design. This thing is old enough to collect Social Security, and yet once I had it apart I found no significant wear on any of the components. I felt faintly ridiculous for having bought a parts donor; all the Model 9 needed was some ancient dough cleaned out from the air vents, a new power cord, fresh grease, and a minor adjustment to the “armature thrust screw.” It’s now re-assembled and working as good as new.
Good for another sixty years? Perhaps so. All I am sure of is that it will turn on instantly every time we twist the dial, and it won’t ever need a software update, and it won’t report what we’re mixing to any social media sites or the NSA, and it will never be worthless. Manufacturers of modern technology: there’s your standard to beat.
john says
Rich,
Well said. There was a very interesting story on “Market Place” (CBC, Canada) on kitchen appliances this season. Likely found online at the CBC site. Anyhow, the show echoed your thoughts exactly. Our modern appliances are rubbish.
Bill D. says
Great story, Rich, and with a powerful punch line!
We had to replace our 5-year old house refrigerator because it did not cool adequately and leaked water due to a plugged drain, which turned out to be a design flaw commonly seen in “modern” refrigerators, according to our repairman.
“Design flaws are well-known in the industry, but you’re not told about them,” is one of the points in the CBC Marketplace story mentioned above by John and can be seen on this YouTube video:
“Faulty Appliances: Repairmen reveal industry secrets – Repairmen Unplugged (CBC Marketplace),” January 9, 2015
https://www.youtube.com/watch?v=hk2TfF1M4r8